We offer five monthly plans designed to fit different needs and budgets. Our plans start at $5 per month for 1GB of data with 100 minutes and unlimited texts, and go up to $20 per month for 8GB of data. Every plan includes unlimited texts, nationwide 5G and 4G LTE coverage, and zero hidden fees. The price you see is the price you pay with all taxes and telecom fees included.

The $5 monthly plan includes 1GB of high speed data, 100 talk minutes, and unlimited text messages. It runs on nationwide 5G and 4G LTE networks and is active for 30 days. There are no contracts, no credit checks, and no activation fees. It is our most affordable option and perfect for light users who primarily text and make occasional calls.

No. StandUp Prepaid plans include all related telecom taxes, fees, and surcharges in the advertised price. There are no activation fees, no line access fees, no administrative charges, and no surprise costs on your bill. The only additional charge you might see is if you choose to purchase a top up for extra data or minutes.

Yes. Our 3 month plans save you 15% compared to paying monthly. Instead of committing month to month, you can prepay for three months at a reduced rate and enjoy uninterrupted service without needing to renew every 30 days. You can switch between monthly and multi-month billing at any time.

Yes. You can upgrade, downgrade, or switch to any other plan at any time. There are no penalties or fees for changing. Simply log into My Account or use the StandUp Prepaid app to select your new plan. Changes take effect on your next 30 day renewal date. Your current plan remains active until the change kicks in.

We accept Visa, Mastercard, Discover, American Express, and prepaid Visa gift cards. You can pay online through our website, in the StandUp Prepaid app, or by calling 611 from your StandUp Prepaid phone. We also offer auto pay so your plan renews automatically each month without any action needed from you.

Getting started is simple and takes just a few minutes. Choose the plan that fits your needs, then either activate an eSIM instantly on your phone or order a physical SIM card that ships to your door. Follow the activation instructions we send you, and you will be connected and ready to use your service right away. No store visit is needed and the entire process is done online.

eSIM is a digital SIM built directly into your phone. Instead of inserting a physical SIM card, you scan a QR code and your plan activates instantly. StandUp Prepaid fully supports eSIM activation. Most phones from 2019 and newer support eSIM including iPhone XS and later, Samsung Galaxy S20 and later, and Google Pixel 3a and later. It is the fastest way to get connected because there is no shipping wait.

Yes. You can port your existing phone number to StandUp Prepaid during the activation process. It typically takes just a few minutes to complete. You will need your current carrier's account number and PIN. Do not cancel your old service before the port completes because your old carrier automatically cancels once the number transfer is finished. You can also choose to start fresh with a brand new number if you prefer.

Physical SIM cards typically arrive within 3 to 5 business days via standard shipping. Once you receive your SIM card, insert it into your phone and follow the activation instructions included in the package. If you need service immediately, we recommend choosing eSIM activation instead because it gets you connected in minutes without waiting for delivery.

No. StandUp Prepaid is fully online. You can choose your plan, activate your service, port your number, and manage your account entirely from your phone or computer. There is no need to visit a physical store at any point. Our entire setup process is designed to be completed from the comfort of your home in under five minutes.

Our network covers 99% of the US population with both 5G and 4G LTE service across all 50 states. You can check coverage in your specific area by entering your ZIP code on our coverage page. Our service reaches major cities, suburbs, small towns, and most rural communities through nationwide network infrastructure that has been serving millions of users for over a decade.

Yes. If your device is 5G capable and you are in a 5G coverage area, you will connect to actual 5G towers and receive 5G speeds. We do not rebrand or relabel older technology. If 5G is not available at your location, your phone automatically switches to 4G LTE which still provides fast and reliable service for everything from streaming to video calls.

Yes. StandUp Prepaid uses the exact same cell towers and network infrastructure as major postpaid carriers. The coverage footprint is identical. You are getting the same nationwide reach, the same technology, and the same signal quality. The only difference is you are paying significantly less because prepaid plans do not carry the overhead of contracts, credit checks, and carrier retail stores.

Our network uses low band spectrum at 600 MHz which was specifically designed to reach rural and remote communities. This frequency travels farther than traditional signals and penetrates buildings and terrain more effectively. Many areas that previously had weak coverage now have reliable service. We recommend checking your specific ZIP code on our coverage page to verify signal availability where you live and work.

With prepaid, you pay at the beginning of each 30 day service period rather than receiving a bill at the end of the month. When your 30 days are up, you renew by making your next payment. If you have auto pay enabled, your plan renews automatically and you do not need to take any action. There are never any surprise charges, overage fees, or end of month bills.

Auto pay automatically renews your plan each month using the payment method you have on file. It ensures your service continues without interruption and you never have to remember to manually pay. You can set up auto pay through My Account on our website or in the StandUp Prepaid app. Go to your payment settings and toggle auto pay on. You can cancel auto pay at any time with no penalty.

If your 30 day plan expires and no payment is made, your service will pause until you make your next payment. For plans priced at $20 and above, you may be eligible for a 5 day grace period which keeps your service active while you arrange payment. During the grace period, your existing minutes, texts, and data allowance carry forward. Once the grace period ends without payment, service pauses until renewed.

You can view your current balance, remaining data, talk minutes, and text messages at any time through My Account on our website or in the StandUp Prepaid app. The app shows a clear breakdown of what you have used and what remains in your current 30 day period. Make sure your app is updated to the latest version for the most accurate usage information.

Since prepaid plans are paid in advance for a set service period, refunds are generally not available for used service. However, if you experience a service issue or believe a charge was made in error, contact our support team at 1-800-544-4441 or via live chat and we will review your case. We are committed to making sure every customer is treated fairly.

A top up lets you add extra data, talk minutes, or texts to your account whenever you need more before your current plan renews. Top ups start at just $5 and are applied to your account immediately. They are separate from your monthly plan and do not change your renewal date. Think of them as a quick boost when you need a little extra.

You can top up three ways. First, through the StandUp Prepaid app which is the fastest option. Second, through My Account on our website. Third, by calling 611 from your StandUp Prepaid phone. Select the top up amount you want, pay with Visa, Mastercard, Discover, or a prepaid gift card, and the extra data or minutes are added to your account instantly.

Top ups are valid for 30 days from the date of purchase. Any unused top up balance expires at the end of that 30 day period. Top ups are separate from your base monthly plan, so they have their own expiration timeline. If you consistently need more data or minutes, you may want to consider upgrading to a higher plan instead of adding frequent top ups.

Yes. Most unlocked smartphones work with StandUp Prepaid. You can use your current phone and avoid buying a new device. Your phone must be unlocked, meaning it is not tied to another carrier. Most iPhones from the iPhone 8 and newer, Samsung Galaxy S8 and newer, Google Pixel devices, Motorola, and OnePlus phones are compatible. Use our compatibility checker on the Bring Your Own Phone page to confirm your device works before signing up.

On iPhone, go to Settings, then General, then About. Look for "No SIM restrictions" under Carrier Lock which means your phone is unlocked. On Android, go to Settings, then Connections or Network, then look for a Network Unlock or SIM Lock option. If it says unlocked, you are good to go. If your phone is still locked, contact your previous carrier and request an unlock. They are required by law to unlock your device once you have met their unlock requirements.

Yes. You can browse our selection of available devices on our phones page. We offer a range of affordable smartphones that come ready to use with StandUp Prepaid service. However, buying a phone from us is completely optional. Most customers bring their own device and save even more by not purchasing a new one.

If your phone supports 5G and you are in a 5G coverage area, yes. Your phone needs to have 5G hardware built in, which is standard on most phones released from 2020 onward. If your phone does not support 5G, you will still connect to our 4G LTE network which provides fast and reliable service. You do not need a 5G phone to use StandUp Prepaid.

Switching takes less than five minutes. Choose your plan on our website, enter your current phone number during checkout to start the port, activate your SIM or eSIM, and your number transfers automatically. Do not cancel your current service before switching because it cancels on its own once the port is complete. You will need your current carrier's account number and PIN which you can get by calling them.

No. Your current service stays active until the number port completes. There is typically only a brief moment during the transition where both services may overlap. Once the port finishes, your StandUp Prepaid SIM takes over seamlessly. Most ports complete within minutes, though in rare cases it can take up to 24 hours.

StandUp Prepaid does not charge any switching fees, activation fees, or transfer fees. The only cost is your first month's plan which starts at $5. However, if you have remaining device payments or an outstanding balance with your current carrier, you will still need to settle that directly with them. That is between you and your previous provider.